Digitalization runs through the entire supply chain fulfillment system.
Digitalization runs through the entire supply chain fulfillment system.
Guangzhou Topway Tianhai International Logistics Co., Ltd., a company specializing in door-to-door transportation services to the United States, has recently completed tens of millions of RMB in Series B financing. This funding will mainly be used to continue building a digital delivery platform for the global supply chain and to improve the after-sales service system for large overseas commodities.
Since its establishment in 2008, Topway Tianhai has evolved into a company that provides diversified logistics services, covering comprehensive logistics solutions such as sea and air door-to-door services, drop-shipping for large commodities from overseas warehouses, last-mile delivery to North America, and derivative services from foreign trade big data, among others. Moreover, the company has successfully established six overseas warehouses in the United States and an extensive network of self-pickup points, serving international e-commerce platforms such as Alibaba and Temu, providing them with complete logistics services.
Cross-border logistics services involve up to nine aspects, including complex multimodal transport, transnational operations, diverse languages, and constantly changing prices. To effectively control the timeliness and cost of delivery, Topway Tianhai has adopted a self-operating + digital + Internet model and has fully self-operated since 2013, covering customs clearance, trucking, local delivery, bonded warehouses, supervised warehouses, hazardous goods warehouses, and United States Postal Service outlets.
By obtaining a US customs clearance license, Topway Tianhai can complete customs procedures before goods arrive in the US, ensuring that they can be dispatched immediately upon arrival. Additionally, its air transportation service averages 5-10 days, and sea transportation can be completed in as little as 12 days, highlighting its efficient logistics service capabilities.
In terms of digital fulfillment, Topway Tianhai has gradually built a full-chain digital logistics system that covers everything from consumers placing orders online to final receipt of goods. Through the online platform, sellers can lock in the entire process's shipping costs in real time to prevent fluctuations in shipping prices during transport that could increase costs. At the same time, with the system's built-in latitude and longitude tracking feature, sellers and buyers can monitor the delivery status of each order in real opening that.
Considering bulk goods such as furniture, appliances, and fitness equipment, which are difficult to meet the full container condition when shipped individually or in small quantities, Topway Tianhai has launched a logistics consolidation system that supports shipping and receiving from China to the United States. This system covers different logistics channels such as sea, air, and express, and it also achieves automatic matching of orders with service providers.
For the last-mile delivery, the company has also established a digitalized transportation capacity platform covering all of North America, linking its own trucks, cooperative carriers, couriers, and postal services to provide comprehensive door-to-door delivery services.
This transportation capacity platform has the feature of automatically selecting available delivery fleets and can display different fleets' quotes and delivery time information in real time. After customers register and apply for an account, they can immediately inquire about prices, track logistics progress, and perform settlement operations. With over ten years of self-operating and digital investment in delivery and warehousing, Topway Tianhai has solved industry problems such as international cost conversion, real-time price fluctuations, and the fragmentation of last-mile large-item transportation resources.
Xie Shengwei points out that the after-sales service for high-value products within the current industry remains a challenge. Topway Tianhai plans to upgrade its standardized after-sales service for specific industries, while expanding its digital fulfillment system to more countries including North America and the European Union.
Investor Baiyun JinKong states that Topway Tianhai, a company they have been paying attention to for a long time, occupies a core position in the logistics of medium to large goods. By employing technological means, through the network of overseas warehouses and refined services, the company has established industry barriers. These factors, coupled with resources in the United States, professional capabilities and service experience, and technological content in logistics, make Topway Tianhai Baiyun JinKong's first investment target in the field of cross-border logistics. Baiyun JinKong believes that under the leadership of the founding team, Topway Tianhai will make good use of shareholder resources, continue to deepen industry digitalization, simplify complex cross-border logistics processes, maintain a leading position in the fierce market competition, and achieve continuous growth. They also commit to providing ongoing support to the enterprise.
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